Privacy Policy
Effective Date: 24 September 2026
Last Updated: 25 September 2026
Guardio is a security technology product developed and operated by KaalTech. KaalTech is a subsidiary of Scorpius Solutions Sdn. Bhd., which serves as the headquarters and legal organization associated with Guardio. Guardio applications are distributed through the Google Play developer account of Scorpius Solutions Sdn. Bhd., under the public developer brand KaalTech.
This Privacy Policy explains how Guardio collects, uses, stores, processes, shares, and protects personal and operational information when users access or use the Guardio platform, including its web portal and mobile applications.
This Privacy Policy is intended to serve as the common privacy policy for Guardio-branded applications, including Guardio ID, Guardio Field, Guardio Ops, Guard Hub, Patrol Hub, Supervisor Hub, and other Guardio applications introduced from time to time, unless a specific application is provided with a separate privacy policy. Not every Guardio application accesses or collects every category of information, uses every permission, or provides every feature described below. Actual data handling depends on the specific application, the user’s role, the customer organization’s configuration, enabled features, and the permissions granted by the user.
1. Information We Collect
A. Personal Information
- Full Name
- Contact Number
- Email Address
- Employee ID
- Company / Organization Name
- National ID / Passport Number, where required by the customer or applicable law
B. Employment & Operational Information
- Employee and guard details
- Assignment and site details
- Shift schedules
- Roster information
- Attendance records
- Leave and week-off information
- Patrol and checkpoint records
- Site inspection records
- Incident and SOS records
- Compliance and operational reports
C. Device & Usage Information
- IP Address
- Device ID
- Device type and operating system
- Application version
- Login and access logs
- Location/GPS information, where enabled
- Technical and usage information required to operate and secure the platform
D. Photos, Videos, Audio & Other Evidence
- Photos, including optional profile or identity photos and photos captured during patrols, checkpoints, inspections, or incidents
- Videos uploaded as operational evidence
- Audio recordings or voice notes
- Digital signatures
- Other evidence submitted through the platform
E. Payroll & Payment Information
- Salary and wage information
- Allowances and deductions
- Bank account information
- Statutory contribution information
- Other payroll-related information required by the customer or applicable law
2. Mobile Application Permissions
Permissions vary by application. A Guardio application should request only the permissions required for the features available in that application and on the user’s device.
Permission | Purpose |
Location / GPS | Attendance verification, location-based operations, patrol activities, and workforce monitoring, where enabled by the specific application |
Camera | Optional profile or identity photo capture, and capturing checkpoint, patrol, inspection, or incident evidence, where enabled |
Microphone | Recording voice notes or audio evidence where the feature is enabled |
Storage / Files | Selecting, storing, and uploading reports, images, videos, or other evidence where the feature is enabled |
Device Information | Device identification, device-bound activation or validation, security checks, application functionality, and troubleshooting |
Users may manage or revoke permissions through their device settings. However, disabling certain permissions may prevent some Guardio features from functioning correctly.
3. How We Use Your Information
- Manage employee, guard, supervisor, and other authorized users
- Activate, validate, refresh, and protect digital guard identity and QR-based verification features, where enabled
- Manage assignments, sites, rosters, and shifts
- Record and verify attendance
- Support patrol and checkpoint activities
- Monitor operational activities and incidents
- Generate operational, compliance, and management reports
- Support alerts, notifications, and SOS functions
- Process payroll or related information where applicable
- Maintain platform security and prevent unauthorized access
- Troubleshoot and improve platform performance
- Provide customer and technical support
- Comply with applicable legal, regulatory, contractual, and audit requirements
4. Legal Basis for Processing
- Consent provided by the individual
- Performance of a contract or service agreement
- Compliance with applicable legal or regulatory obligations
- Legitimate business and operational interests
- Other lawful grounds permitted under applicable data protection laws
5. Data Sharing & Disclosure
- Authorized representatives of the customer or employer
- Authorized personnel of Scorpius Solutions Sdn. Bhd. and KaalTech Innovations Pvt. Ltd., where access is necessary for Guardio development, service delivery, customer support, security, commercialization, or related business operations and is subject to appropriate access controls and confidentiality requirements
- Authorized users within the customer’s organization
- Cloud hosting and infrastructure providers
- Technology, security, analytics, and service providers supporting Guardio
- Payroll or other service providers where applicable
- Government, regulatory, law-enforcement, or other authorities where required or permitted by applicable law
- Professional advisers or service providers where necessary for legitimate business purposes and subject to appropriate confidentiality and security requirements
6. Data Retention
Guardio retains personal and operational information only for as long as reasonably necessary to provide and maintain the services, meet customer and contractual requirements, comply with applicable legal, tax, employment, regulatory, security, and audit obligations, resolve disputes, and protect the integrity of the platform.
Retention periods may vary depending on the type of information, customer configuration, applicable jurisdiction, contractual commitments, and legal requirements. When information is no longer required, Guardio will delete, anonymize, or securely dispose of it where reasonably practicable, subject to lawful retention obligations and normal backup or disaster-recovery cycles.
Users may request deletion of personal information where legally permitted. Because Guardio is primarily an organization-managed workforce platform, a request may need to be submitted through the user’s employer or customer organization, or directly to Guardio using the contact details below. Where a Guardio application enables users to create their own app account, an appropriate account-deletion request mechanism will be provided in accordance with applicable platform and legal requirements.
7. Data Security
- SSL/TLS encrypted communications
- Role-based access controls
- Authentication and access management
- Secure cloud and server infrastructure
- Access logging and monitoring
- Regular backups
- Security and system maintenance procedures
- Appropriate administrative and technical controls
8. Your Rights
Depending on applicable law and the user’s relationship with the relevant customer organization, users may have the right to:
- Request access to their personal information
- Request correction or updating of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Request a copy of certain personal information
- Object to or restrict certain processing activities where applicable
- Lodge a complaint with the relevant data protection authority
9. Cookies & Analytics
- Maintaining secure sessions
- Remembering user preferences
- Understanding website and platform usage
- Improving performance and functionality
- Monitoring security and preventing misuse
10. International Data Transfers
Depending on the location of Guardio customers, users, service providers, and infrastructure, personal information may be processed or stored in countries other than the country where the information was originally collected. Where required by applicable data protection laws, Guardio will implement appropriate safeguards for international data transfers.
11. Children’s Privacy
Guardio is designed primarily for use by organizations, employees, guards, supervisors, administrators, and other authorized personnel. Guardio is not intended to be directed toward children. We do not knowingly collect personal information from children for purposes unrelated to the services provided to our organizational customers.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to Guardio, our services, applicable laws, or our data-handling practices. Where appropriate, significant changes may be communicated through the Guardio website, application, email, or other suitable channels. The updated version will indicate the revised Last Updated date.
13. Contact Us
KaalTech Innovations Pvt. Ltd.
Door No: 1-1-53, First Floor, Cantonment,
Vizianagaram Cantonment, Vizianagaram,
Vizianagaram – 535003, Andhra Pradesh, India
Phone: +91 93913 89293
Email: sales@guardiohq.com
Privacy and data-rights enquiries may be sent to the email above.
Technology originator and Google Play publisher: Scorpius Solutions Sdn. Bhd. (Malaysia)
Public developer brand: KaalTech